Privacy Policy

1. Introduction

Welcome to BeePopular ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website beepopular.io and use our social media growth services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you provide directly to us, including:

• Account Information: Email address, password, and any other information you provide when creating an account
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors), and transaction history
• Service Information: Social media usernames, profile URLs, and order details for TikTok and Instagram growth services
• Communication Data: Messages, support tickets, and any other communications you send to us
• Referral Information: Referral codes and information related to our referral program

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

• Device Information: IP address, browser type and version, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, access times and dates
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our website and store certain information

2.3 Third-Party Authentication

If you choose to sign in using Google OAuth or other third-party authentication services, we may receive certain information from these providers, such as your name, email address, and profile picture, in accordance with your privacy settings with those providers.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our social media growth services, process orders, and fulfill your requests
• Account Management: To create and manage your account, authenticate your identity, and provide customer support
• Payment Processing: To process payments, manage billing, and prevent fraudulent transactions
• Communication: To send you service-related notifications, respond to your inquiries, and provide customer support
• Marketing: To send you promotional communications (with your consent), newsletters, and updates about our services
• Analytics: To analyze usage patterns, improve our website and services, and understand user preferences
• Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights and the rights of our users
• Referral Program: To track and manage referrals, calculate referral earnings, and process referral payouts

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processors (e.g., Stripe) for processing transactions
• Cloud hosting providers (e.g., Supabase) for data storage and authentication
• Analytics providers to help us understand how our services are used
• Customer support tools to assist with user inquiries

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You have the right to access and receive a copy of your personal information that we hold.

6.2 Correction

You can update or correct your account information at any time through your account settings.

6.3 Deletion

You may request deletion of your account and personal information by contacting us or using the account deletion feature in your profile settings.

6.4 Opt-Out

You can opt-out of receiving marketing communications from us by clicking the unsubscribe link in our emails or by contacting us directly. You may still receive service-related communications even if you opt-out of marketing.

6.5 Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. However, if you do so, some features of our services may not function properly.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Account information is retained while your account is active. After account deletion, we may retain certain information for legal, regulatory, or business purposes, such as transaction records required by law.

8. Children's Privacy

Our services are not intended for individuals under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: